Terra L. Fletcher

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Corporate Training

Terra L. Fletcher speaksWhat is a Corporate Trainer?

Terra is an independent Corporate Trainer who provides training and facilitation to employees of different companies on an on-demand basis. As a corporate trainer, Terra can make a company or corporation more profitable and successful by improving communications among employees and with management. Her primary area of focus is workplace communication. One favorite session is:

Leadership Level Communication

How effectively do you communicate? Do you know your communication style and how to adapt to others? In this session, we’ll review communication basics, practice nonverbals, and share techniques to communicate with diverse audiences. What if you’re not a leader yet? Learn how to inspire and motivate the people around you without formal authority or power. Learn to build with the pillars of influence on a foundation of respect.

What about those tough situations at work? Wouldn’t it be nice to have a formula for when you’d like someone to change their behavior? We’ll practice conflict and accountability skills that apply in the real world. Participants will leave this session ready to respond to difficult workplace situations and build more productive business relationships.

You Will Learn:

  • The difference between passive, assertive, and aggressive communication styles
  • Barriers to assertive communication
  • Tips for modifying your communication style
  • The impact of non-verbal communication on your message
  • Techniques for communicating assertively in the workplace

Other topics include:

  • Ask for and Get What you Want at Work
  • Speak Up! Be More Assertive
  • Conflict and Confrontation: Navigating Difficult Workplace Waters
  • From the Inside Out, Get them to Say “Yes!”

How it Works

Terra will meet with a company representative to assess communication problems. The most common areas of concern are passive behavior, passive-aggressive behavior, lack of motivation in the workplace, resistance to change, and poor written and oral communication skills.

Terra will create a plan to address the most common issues. Her sessions are given on-site or off in groups of 5 or more people. Terra delivers practical and motivational material that engages every person in the audience. She has a unique ability to quickly gain the trust and respect of people with diverse personalities. Corporate training techniques include defining effective communication styles, reviewing case studies, and small or large-group role-playing. At the end of the session, you will see more congenial and productive employees.

Real-Life Examples

Terra’s unique background includes marketing, customer service, sales, inventory, accounting, and management – making her well-qualified to customize training for various corporate needs. Terra helps employees (particularly supervisors, team leaders, and mentors) to “sell” new ideas and overcome resistance to change. She has what it takes to successfully meet an organization’s most pressing needs.

Call Terra today to schedule your FREE Corporate Training Consultation!

715-584-6773

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