On February 3, 2015 Terra L. Fletcher taught Assertive and Confident Communication at Northeast Wisconsin Technical College in Green Bay, Wisconsin. The class was rated 4.7 out of a possible 5. Fourteen participants enjoyed learning:
The difference between passive, assertive, and aggressive communication styles
Barriers to assertive communication
Tips for modifying your communication style
The impact of non-verbal communication on your message
Techniques for communicating assertively in the workplace
About the Class:
What image do you project? Do you find it difficult to speak up in meetings, make requests of other people, or stand up for your ideas? Or do you tend to push your own ideas too hard, tell people to just do it, or discount the opinions of others? This half-day session is designed to help participants portray a more confident image by understanding and balancing their communication style. Enhance your communication skills and build more productive working relationships for yourself and your organization.
Terra L. Fletcher, Fletcher Consulting, has nearly a decade of experience in business development and marketing consultancy. She has presented 100 workshops, panels, and classes on marketing, communication, and customer service. Fletcher’s business, community, and personal growth strategies have benefited individuals, nonprofits, public and private businesses, chambers of commerce, and higher education. Fletcher is an adjunct instructor at Northeast Wisconsin Technical College, has partnered with the University of Wisconsin Green Bay Small Business Development Center, and was awarded Entrepreneur of the Year by the Shawano Country Chamber of Commerce in 2012. Fletcher has been called upon to teach at the National Association of Tax Professionals, Georgia Pacific, and the American Counseling Association of Missouri.