Terra L. Fletcher

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Assertive & Confident Communication

communication style circlesDescription:

What image do you project? Do you find it difficult to speak up in meetings, make requests of other people, or stand up for your ideas? Or do you tend to push your own ideas too hard, tell people to just do it, or discount the opinions of others? This half-day session is designed to help participants portray a more confident image by understanding and balancing their communication style. Enhance your communication skills and build more productive working relationships for yourself and your organization.

You Will Learn:

The difference between passive, assertive, and aggressive communication styles
Barriers to assertive communication
Tips for modifying your communication style
The impact of non-verbal communication on your message
Techniques for communicating assertively in the workplace

Continuing education:

4 units of Continuing Education hours will be awarded upon completion.

Session Cost: $120.00

When:

Tuesday February 3, 2015 8am-noon

Where:

Northeast Wisconsin Technical College
2740 W Mason St
Green Bay, WI 54307

*room number to be assigned

Register:

*Register online.

Class offered by NWTC to register contact:

Name: Holly Valentine
Phone: 920-498-6971
Toll Free: 800-422-NWTC ext. 6971
Email: holly.valentine@nwtc.edu

Directions:

Review of Recent Class

Class/Instructor Evaluation

 

Class Total
1. Overall Satisfaction 5.00
2. Recommend to others 5.00
3. Overall Registration Process 4.67
4. Quality of Instructor 5.00
5. Subject Knowledge of Instructor 5.00
6. Presentation Skills of Instructor 4.67
7. Content & Materials 5.00
34.33 out of 35
CLASS AVERAGE 4.90 out of 5
9.  What did you enjoy about today’s training?
1 – Lots of Examples.
2 –  Variety of examples & willingness of instructor to give examples – tailored to individual business situations.
3 – Everything
10. What could be done to improve the training?
1 – Great training – don’t change a thing!!

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